Closing Date: 18/06/2026
Location: London, Birmingham, Bristol, Manchester, Belfast
Why this job matters
As the driving force behind Digital Workplace trading performance, youll be the go-to expert for commercial insight, activity, and decision-making. Youll own the numbers that matter, turning data into action by identifying opportunities, shaping commercial interventions, and tracking their impact to drive growth and strengthen P&L performance.
This is a role with real reach and influence. Youll work across a diverse customer base, from small and medium-sized businesses to some of the UKs largest private and public sector organisations, helping to shape strategy and deliver results at scale. If youre passionate about combining commercial acumen, analytical thinking, and business impact, this is an opportunity to make a visible difference across one of BTs most important growth areas.
What you’ll be doing
* Leading the analysis and reporting of trading performance, providing clear, actionable insights to support decision-making.
* Using historic trends and forward-looking analysis to identify opportunities, risks, and areas for growth.
* Partnering with cross-functional teams to design, implement, and measure commercial interventions that optimise performance and deliver tangible business outcomes.
* Creating a consistent and compelling narrative around trading results, ensuring stakeholders understand performance drivers and the actions needed to maximise success.
* Maintaining strong governance across all trading activities, ensuring robust processes, controls, and commercial rigour.
* Building deep expertise in IP Voice and Digital Workplace trading dynamics, becoming the go-to authority on market performance, customer behaviour, and commercial opportunities.
The skills you’ll need
* Commercial Management
* Stakeholder Management
* Data Storytelling
* Market Analysis
* Performance Management
What we would like to see on your CV
* Strong commercial management experience within the telecommunications, technology, or digital workplace market, with a solid understanding of industry trends, market dynamics, and the competitive landscape.
* A demonstrable track record of driving growth and improving commercial performance, with clear examples of how youve added value to a segment P&L.
* Experience developing and leading successful trading strategies and commercial interventions across a range of sales channels, including field, desk-based, and third-party sales teams.
* The ability to build strong relationships and collaborate effectively with both internal and external stakeholders, delivering complex commercial initiatives and large-scale performance improvement programmes.
* A history of partnering successfully with sales leadership teams, providing both support and constructive challenge to drive accountability, performance, and results.
* Strong analytical and commercial acumen, with the ability to turn insight into action and influence decision-making at multiple levels of the organisation.
Here are some of the benefits we offer
* 10% on target bonus
* BT Pension scheme, minimum 5% Employee contribution, BT contribution 10%
* From January 2025, equal family leave: receive 18 weeks at full pay, 8 weeks at half pay and 26 weeks at the statutory rate. It’s for all parents, no matter how your family is made up.
* Enhanced women’s health support: including help with menopause symptoms, cancer screenings, period care and more.
* 25 days annual leave (not including bank holidays), increasing with service
* 24/7 private virtual GP appointments for UK colleagues
* 2 weeks carer’s leave
* World-class training and development opportunities
* Option to join BT Shares Saving schemes.
Our working model
Hybrid policy: Three in the office, two remote
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