Provide basic administrative duties for the benefits processing function of the shared pensions administration service for Sutton and Kingston Pension Funds.
Representative accountabilities
●Check and validate records using a range of databases and systems to ensure accuracy of customer and service management information.
●Provide information to customers on the availability of or use of Council services in accordance with Council procedures.
●Operate IT equipment that may require some specialist training in order to deliver tasks.
Specific accountabilities
●Provide general pension administration duties, including:
○ updating electronic records;
○ requesting/chasing information;
○ indexing incoming post;
○ Managing the team’s email inbox.
●Answer the team phone.
●Process the payment of invoices, raise purchase orders/invoices and carry out other financial tasks as directed.
●Coordinate meetings and take minutes.
●Good communication (verbal and written), numeracy and IT skills.
●An ability to prioritise workload and work to deadlines.
●Ensure all health and safety standards are adhered to for the relevant work area.
Apply diversity and equal opportunities policies in the workplace.
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