Club Receptionist - DoubleTree by Hilton Chester
£15,238.08 per annum / £12.21 per hour, 24 hours per week (3 days)
You will be the first person our leisure guests meet as they enter our Hotel Leisure Clubs. These guests could be club members, hotel residents or day visitors. Understanding their needs and ensuring they have a wonderful experience is a key part of your role.
You will be pivotal in welcoming guests into our hotels and be knowledgeable about the Leisure Club. You should be organised and enjoy greeting guests professionally and personable. You will enhance their experience, help plan their visit, and recommend treatments and other services.
We are open 7 days a week, 365 days a year and need people to work a range of shifts and days – this means great flexibility. We are typically busier during evenings and weekends but shift patterns and contracted hours can be discussed at interview.
If you are looking for career training, we offer nationally recognised apprenticeships alongside detailed brand training.
Benefits
In addition to competitive rates of pay, we also offer:
* Valor team member rates at our UK hotels, with rooms from just £30 Bed and Breakfast.
* Discounted stays for friends and family.
* 50% discount when dining in our restaurants and bars.
* Free meals while on duty.
* Access to high‑street discounts on a range of shops, experiences and more.
* Up to 40% savings on a wide range of bikes, with our Cycle To Work Scheme.
* Generous refer‑a‑friend bonuses, starting at £250.
Health & Wellbeing
Caring for your health and wellbeing, both in and outside of work
* A calendar of wellness activities – from healthy lunches to wellbeing walks and pay day treats, not forgetting our annual #HealthyHabits campaign.
* Access to our Employee Assistance Programme, providing free confidential advice, 24/7, for you and your family, supporting physical, mental and financial wellbeing.
* Healthcare Cash Plan options, from just £5 per month.
Career Development
Supporting your hospitality career growth
* Fully funded apprenticeship programmes.
* Internal development programmes, designed to support you as you grow within your role.
* Monthly and annual team member service awards, making sure your achievements are recognised and celebrated.
Fancy joining our team? We are an equal opportunities employer and welcomes applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation or age.
Across the UK, we currently operate 37 hotels across leading brands such as Crowne Plaza, Holiday Inn, voco, DoubleTree by Hilton, Hilton Garden Inn, Hotel Indigo, AC by Marriott and Courtyard by Marriott. We continue to have ambitious development and growth plans for 2025 and beyond.
Seniority level
* Entry level
Employment type
* Part-time
Job function
* Administrative
Industries
* Hospitality
#J-18808-Ljbffr