Job Description
At JD Sports we aim to deliver an exceptional retail experience. As a Supervisor, you will support the smooth operation of the shop floor and ensure every customer leaves feeling valued.
We’re fast‑paced, fearless, and unapologetically ambitious. We celebrate authenticity, thrive on collaboration, and never stop pushing forward.
Hourly Rate
£13.06 per hour (plus benefits).
Role Overview
As a Supervisor you will play a key role in supporting the smooth running of the shop floor, delivering high service standards, guiding colleagues, and maintaining store performance. You will also support daily operational tasks as directed by Store Management.
Key Responsibilities
* Deliver excellent JD service by supporting customers, resolving queries, and ensuring team presentation meets brand expectations.
* Support sales performance by monitoring service levels, using in-store devices to offer the full product range, and assisting with effective product placement.
* Maintain strong visual and operational standards by keeping the shop floor clean, organised, and aligned with JD’s brand expectations.
* Assist with daily operational duties including opening and closing procedures, cashing up, and supporting accurate till operations.
Skills & Experience Required
* Previous supervisory or team‑leader experience in fast‑paced retail or customer‑facing environments.
* Strong communication skills with the confidence to guide and support colleagues on the shop floor.
* Excellent attention to detail with the ability to uphold high standards in service, presentation, and store operations.
* Passion for retail, strong product and trend awareness, and the ability to promote JD Group values.
Desirable Attributes
* Energetic, hands‑on leader who thrives in a busy, fast‑moving store environment.
* Confident problem‑solver with strong customer‑resolution skills.
* Interest in visual merchandising and product presentation.
* Team‑focused mindset with a positive, supportive approach.
What We Offer
We are proud to be a proud equal‑opportunity employer, committed to creating a workplace where every colleague is valued, respected, and empowered.
Benefits include:
* Incremental Holiday Allowance
* Staff Discount on qualifying purchases across Group retail stores and online
* Exclusive Colleague Bike Discount scheme
* Discounted Gym membership
* Personal development opportunities
* Access to Apprenticeships and accredited qualifications
About JD Group
Founded in 1981, JD Group has grown into a leading global omni‑channel retailer in sports fashion, outdoors, and gyms.
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