The Vacancy
About the role…
We are excited to be recruiting for a Digital and Product Specialist. This is an unrivalled opportunity to join one of the UK’s fastest growing motor groups at our Stoneacre Sunderland, Volvo site. Are you passionate about cars, digital media, and delivering exceptional customer experiences? As our digital and product specialist, you will play an essential part in both our online presence, and our customers experience within our dealership.
Here at Stoneacre Sunderland, we care about our employees, we encourage ambition, nurture talent and we are passionate about people who take pride in their work. We firmly believe that this all contributes towards making Stoneacre the Number One Motor Group.
Do we have your interest…?
Here at Stoneacre Sunderland, we are committed to creating a diverse and inclusive workplace. It is our ambition to make Stoneacre the best place to work because we recognise that it is our people who make Stoneacre a success. So, what is in it for you?
1. Industry leading competitive salary
2. A flexible approach to working patterns
3. A range of training and development programmes
4. Industry leading career progression opportunities
5. Contributory workplace pension scheme
6. Uniform provided
7. Long service reward
8. Customer introduced reward
9. Employee discounts
10. Access to discounts on retailers, restaurants, holidays and much more
11. Wellness programme
12. Free parking
An average day as a Digital & Product Specialist…
13. Uploading and managing vehicle listings online across various platforms with accurate descriptions, photos, and specifications
14. Photographing both new and used vehicles for our online marketing platforms
15. Ensuring the branch standards at all times including pricing and positioning of both new and used cars
16. Creating engaging social media content showcasing our new arrivals, promotions, and Volvo brand stories
17. Supporting the sales team by preparing vehicles, including fueling cars and ensuring they are presented to a high standard
18. Delivering exceptional handovers to customers purchasing new or used vehicles, demonstrating key features and ensuring they feel confident with their new Volvo
19. Requesting and managing online customer reviews to help grow our digital reputation
20. Assisting with digital marketing initiatives and dealership events when required
About you…
21. Strong digital literacy and confidence with online platforms
22. Possess great communication skills and a customer-first mindset
23. Organised, proactive, and committed to delivering premium service
24. Have a genuine interest in the automotive industry (experience with Volvo is a bonus!)
25. Hold a full, clean driving licence
“Stoneacre Motor Group are an Equal Opportunity employer committed to diversity in the workplace. We pride ourselves on creating an inclusive work environment where our employees can thrive by being themselves."