As our Omnichannel Manager, youll lead the rollout of fixtures, devices, and messaging across retail displays for our client and network operator partners mobile products.Youll manage retail communications, engagement, and contractual governance with your network partners, while owning the end-to-end delivery of projects and programmes in a fast-paced environment.
Based at Samsungs Chertsey head office, with regular visits to key Network Operator Partners, youll collaborate across Contact Centre, Retail, Channel Marketing, and Account Management to deliver excellence across retail and contact centre channels.
READY TO LEAD OMNICHANNEL EXCELLENCE? APPLY NOW!
WHAT YOULL BE UP TO
1. Build strong relationships with Senior Stakeholders both internally and externally within your Channel/Network Operator Partner(s)
2. Plan and manage the roll out of all retail messaging, devices and fixtures aligned with HQ strategy as advised by the Go to Market team
3. Provide detailed plans to the Retail Field Force and wider channel engagement teams to enable full measurement of the effectiveness of all investment within your Channel/Network Operator Partner(s)
4. Delivery of all Retail and Contact Centre Programs within your Channel/Network Operator Partners(s) including but not limited to training (both in- life and at launch/induction), staff engagement, store staff incentives, device seeding and promo...