Welcome to The Ivy Collection, we embody timeless elegance and vibrant hospitality in every guest experience. Our iconic restaurants, situated across the UK and beyond, are celebrated for exceptional food, outstanding service, and the creation of unforgettable moments.
Were searching for a passionate Reception Manager to join our team on a 12-month fixed-term maternity cover ,
Benefits & rewards:
Competitive Industry pay (based on salary & Tronc)
Additionally, all managers receive an element of variable tronc
50% staff discount for you and up to 3 friends when you dine in our restaurants.
Celebrate career anniversaries, with a gift voucher to dine in our restaurants.
Career Development and Training, including Apprenticeships.
Free food and drinks to the same standard that we serve our guests when you are working.
Extra holiday allowance for length of service, up to 5 extra days after 5 years.
You can take your Birthday as a day off - Guaranteed!
Access to discounts on 100s of retailers, health, entertainment, travel & more.
Key elements of your role as Reception Manager:
Ensure all our guests receive a positive, warm and professional first impression of the restaurant and be seated at their table
Efficiently manage the bookings, to allocate tables equally over all sections of the
Restaurant and to stagger times of bookings.
To manage, train and lead the reception team
Provide up to date and accurate information on the Restaurant with a good knowledge of all food and drink offered, as well as specials.
Ensure when necessary, all payment methods are dealt with in the correct manner
About you:
You have 2 years experience in this position
Solution-driven individual able to work under the pressure of peak service
You love to wow guests with exceptional service
You have excellent English language skills
You are friendly and professional with plenty of charisma and flair
About us: Our shared CARING values help create an environment where we are happy, and engaged and we care for ourselves, our colleagues, our guests, and we celebrate our individualities and differences.
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