Join Our Team: General Manager Are you ready to lead from the front and drive excellence across all aspects of our business? Whichever hat you wear - be it manager, leader, or problem solver - we want you to be our next General Manager. About Us: At Seals Cove we're not just about business; we're about creating exceptional experiences. From our dedicated team to our loyal customers, we thrive on delivering the highest standards in every aspect of our operations. Key Accountabilities: -Lead by Example: Be the face of professionalism and inspire our team to deliver outstanding customer service everytime -Team Building: Recruit, nurture, and manage a top-tier team across all areas of our business. -Drive Sales & Marketing: Implement strategies to promote our business, meet sales targets, and elevate our brand presence. -Financial Wizardry: Develop and manage budgets, control expenses, and provide accurate financial forecasts to keep us on track. -Compliance Champion: Ensure adherence to all legal and statutory regulations, from licensing to health and safety, with finesse. -Staff Management: Recruit, develop, and manage our talented team, fostering a culture of growth and accountability. -Safety First: Maintain a safe environment for all guests, contractors, and staff, ensuring compliance with food/health & safety standards. -Communication Expert: Keep everyone in the loop with effective communication, from staff memos to IT systems oversight. -Premises Perfection: Oversee the maintenance of our facilities, from budgeting for renovations to daily property inspections. -Security Sentinel: Take charge of day-to-day premises security, ensuring our space remains safe and secure. Requirements: - Proven experience in a managerial role, preferably in the hospitality industry. - A knack for leadership and team management, with a passion for delivering exceptional customer service. - Strong financial acumen and the ability to juggle budgets with ease. - Thorough understanding of legal and statutory regulations, with a commitment to compliance. - Excellent communication skills, both verbal and written. - A proactive approach to problem-solving and decision-making. - Flexibility to adapt to changing business needs and priorities. Performance Metrics: - Achievement of sales targets and other KPIs. - Customer compliments vs. complaints ratio. - Staff turnover rates. - Timely and accurate reporting. - Generation of new business opportunities. - Cost control effectiveness. - Compliance with legal and statutory requirements. - Building effective working relationships internally and externally. Ready to Make an Impact? If you're ready to lead, inspire, and drive excellence, we want to hear from you! Join us in shaping exceptional experiences and making a mark in the hospitality and leisure industry. Apply now and let's create something extraordinary together. Compensation: £40K to £50K DOE Location: Bridport, Dorset, UK Holiday: 28 Days Holiday (inc. BH) Contract: Full Time, Perm Perks: Free onsite Parking