We’re the feel-good fashion brand making style accessible and fun for over 55 years, on our website, mobile app and over 300 stores in the UK. By living our values - we play to win, customer obsessed, we are one and it starts with me - we deliver That New Look Feeling for our customers and each other. ABOUT US We’re the feel-good fashion brand making style accessible and fun for over 55 years, on our website, mobile app and over 300 stores in the UK. By living our values - we play to win, customer obsessed, we are one and it starts with me - we deliver That New Look Feeling for our customers and each other. THE ROLE As an IT Network Engineer, you will play a crucial role in designing, implementing and maintaining our organisations network infrastructure. This role is based in our Lymedale DC (Newcastle-under-Lyme) WHATS IN IT FOR YOU 40% staff discount plus friends & family discounts throughout the year Access to our reward platform for external discount and offers Private pension scheme Profit related bonus scheme Option to join our Healthcare Private Medical Scheme Virtual GP access for you and your children – it allows you to speak to a doctor at a time and date that suits you All employees are covered by our life assurance policy from day one Unlock extra leave with our buy more holiday scheme. Celebrate YOU! Enjoy an extra paid day off on your birthday each year Spread the cost of your commute with interest-free season ticket loans Do your bit for the environment and save money with our Cycle2Work scheme We're proud to partner with the Retail Trust and Fashion & Textile Children's Trust WHAT YOU’LL BE DOING Manage, deploy and maintain the organisations network infrastructure, including all voice, data, LAN and WAN infrastructure, switches, routers, firewalls, load balancers and wireless access points. Ensuring they remain available in line with the agreed SLAs. Develop and implement cloud networking strategies for public, private and hybrid cloud environments. Configure and manage virtual networks, subnets and security groups on cloud platforms e.g. Microsoft Azure. Implement and manage network security measures, to include Checkpoint and Cisco Firewalls, Cloud Security, Site to Site VPNs and remote access solutions. Implement and maintain security best practices for cloud networking, ensuring data integrity, confidentiality and availability. Providing technical support and guidance to the IT support team. Resolving IT infrastructure-related incidents, service requests and problems in a timely and efficient manner in line with Business requirements. Liaising with 3 rd Parties where appropriate. Provide timely communication to users on the status of their service requests and incidents. Undertaking IT infrastructure-related problem diagnosis, implementing problem resolution or prevention measures as appropriate. This is to include audit, monitoring, capacity management, planning, security, patching etc. The Technical expert for all Network related activities, making recommendations on future operational enhancements or investments. Participating in capacity planning and network expansion projects to support the company’s strategic direction. Design, deploy and maintain robust and scalable network architectures both on-premises and in the cloud. Maintaining IT infrastructure support technical documentation Be a part of the Networks team providing 24/7 on call and out of hours support to the business. Ensuring capacity, availability, security and service support requirements are considered in all IT infrastructure changes and that all changes meet the agreed service acceptance criteria. Ensuring Asset and Configuration Management principles, processes and procedures are applied. Assist in disaster recovery planning and execution in the event of network failures. WHO YOU ARE Bachelor's degree in Computer Science, Information Technology, or a related field or equivalent. Professional certifications, such as Cisco Certified Network Associate (CCNA), CCNP, CCSA, Microsoft Azure Network Engineer Associate or equivalent. Proven experience as an IT Network Engineer or a similar role. Experience of Cloud networking and Security. In-depth knowledge of networking protocols, including TCP/IP, DNS, DHCP, layer 2 switching and layer 3 routing protocols including OSPF, EIGRP and BGP Configuration and deployment of Cisco hardware (Catalyst and Nexus) in an enterprise setting Configuration and deployment of Cisco ASA firewall appliances Configuration and deployment of Checkpoint firewall appliances Configuration, deployment and management of wireless devices and an understanding of wireless communications. Proficiency in Network administration, monitoring and troubleshooting mainly using Cisco systems, including Cisco ISE and DNAC Experience of the Meraki SDWAN solution and dashboard Experience with network security best practices and technologies. Configuration of F5 Loadbalancers (desirable) Knowledge of telephone systems, VoIP, PSTN ITIL qualification (Desirable) Why New Look? We care about you and the planet and believe fashion should be a force for positive change. We celebrate inclusion and diversity in everything we do. We’re proud of our inclusive culture and our talented team members who embrace our shared purpose, behaviours and values. We prioritise development, offering training to support your progression, so you can be your absolute best and achieve your goals. We pride ourselves on being a flexible employer, our colleagues work a range of patterns. If you have a specific pattern in mind, we're keen to discuss this with you in line with the output needed for the role. Please ensure that your CV is in simple format e.g. Microsoft Word when applying using your CV to ensure smooth application process Other details Job Family AIT040 - Database Administration Job Function Junior Manager - 2 Pay Type Salary