Job Description
Transformation Business Analyst
Fixed-Term Contract | UK Wide Travel | Hybrid | £80,000
Our client, within the Insurance industry, is looking for an experienced and driven Transformation Business Analyst to support large-scale digital transformation across their UK Property business division.
This is a key role within a fast-paced transformation programme, working closely with senior stakeholders across UK Insurance, Claims and Group Product & Technology to help deliver strategic change across their property insurance claims capability.
The role
You’ll provide strategic business analysis support across multiple transformation initiatives, gaining a deep understanding of business strategy, customer needs and operational processes. You’ll translate complex requirements into clear, actionable specifications for internal development teams and third-party suppliers, ensuring technology solutions deliver real business value.
You’ll play a critical role in defining future-state capabilities, shaping process and system change, and supporting the end-to-end delivery of digital transformation initiatives.
This is an exciting opportunity to make a tangible impact in a collaborative, forward-thinking environment, with the autonomy to influence outcomes and deliver meaningful change.
Key responsibilities:
* Partner with business and technology stakeholders to align transformation activity with customer and business needs
* Lead complex business and systems analysis, including process design and re-engineering
* Produce business cases, requirements documentation and detailed functional specifications
* Facilitate and chair workshops (virtual and in-person) to gather, challenge and refine requirements
* Manage stakeholder relationships, including engagement with senior leaders
* Support organisational design, role definition and change coordination
* Identify suitable technology solutions and third-party providers where additional functionality is required
* Produce UI wireframes and detailed documentation for development teams
* Support testing, implementation, user readiness and adoption
* Develop training and support materials for internal users and suppliers
You’ll bring:
* Proven experience supporting large transformation programmes
* Background in Insurance, Claims or Financial Services
* Strong experience engaging and influencing senior stakeholders
* Excellent business and technical writing skills
* Experience producing detailed specifications for development teams
* Confidence working in Agile delivery environments
* A proactive, self-starting mindset with strong analytical and organisational skills
* The ability to manage multiple priorities and work effectively with remote teams and suppliers