Assistant Service Manager – Birchington, Kent
Full Time | Supported Living | £27,969 + £1,200 complexity enhancement
Overview
Avenues is more than a workplace — it’s a community. A place where people smile, grow, feel valued, and achieve great things together. We’re excited to offer a brand‑new opportunity for a full‑time Assistant Service Manager with experience in a similar social care role, whether that’s as an Assistant Manager, Deputy Manager, Supervisor or Team Leader. This is a supported living service in Birchington supporting three brothers with learning disabilities, autism and some behaviours of concern. The service can be challenging so we’re looking for someone who can remain calm, compassionate and confident in those moments. Your ability to respond with patience, consistency and a positive, person‑centered approach will make a real difference to the lives of the people we support and to the team around you.
Responsibilities
* Lead a positive, motivated and successful team, working closely with the Service Manager.
* Recruit, develop and manage staff fairly and consistently.
* Balance safety with positive risk‑taking and keep policies and procedures up to date to ensure the highest standards of support.
* Manage budgets and financial information confidently.
* Take part in management cover of Rota, which may involve day and night shifts (7am‑2:30pm or 2:30pm‑10pm) and some weekends as a practice lead.
* Participate in the on‑call process.
* Support people with learning disabilities and complex needs with a person‑centered approach.
Qualifications
* Experience in a similar social care role (Assistant Manager, Deputy Manager, Supervisor or Team Leader).
* Strong background in supporting people with learning disabilities and complex needs.
* Confidence in managing budgets and financial information.
* Solid understanding of sector legislation, regulatory standards and best practice.
* Good communication skills and the ability to work with a team.
* Flexibility to work day and night shifts, weekends and on‑call duties.
* Full UK driving licence is desirable but not essential.
Benefits
* £27,969 + £1,200 complexity enhancement
* High quality training that supports your career development.
* Paid enhanced DBS check.
* Flexible working.
* Shopping discount via Blue Light Card and The Benefits website.
* Paid annual leave (pro rata).
* Contributory pension scheme with life assurance.
* Free and confidential 24/7 access to a health portal, counselling and support.
* Recommend a Friend scheme – earn up to £500.
Disability Confident Scheme
As part of our commitment to the “Disability Confident Scheme”, candidates who declare a disability, and meet the key criteria for this role, will be given the opportunity to demonstrate their abilities at interview stage.
Application Policy
We reserve the right to close this vacancy early if a suitable candidate is found or experiencing a high volume of applications.
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