Job ID: 3208022 | Amazon UK Services Ltd.
Operations is the beating heart of Amazon. This key part of our business makes sure we fulfil and dispatch orders efficiently so that our customers get their items on time. As an Area Manager, you’ll make sure your site is running as smoothly as it should so that we can meet customer demand. You will be leading a team that helps keep our operations safe, efficient, and of a high quality and taking on a number of projects across our network to drive productivity.
Key Job Responsibilities
* Create, oversee, and drive a culture of safety and wellbeing
* Analyse and implement changes to keep quality and productivity at a consistently high level
* Oversee projects to streamline processes, optimize productivity and increase quality of service for customers within your area of responsibility
* Analyse shift performance against relevant business objectives, and put in place actions to improve our operational excellence
* Work collaboratively with management‑level colleagues to standardise shift practices
A Day in the Life
You’ll work on a shift pattern at one of our sites, making sure it is as productive as it can be. Your main focus will be to own and drive a culture of safety and uphold quality and shift performance standards. You’ll also oversee process improvements within your area and drive implementation. A typical day is varied, including everything from routine team management and daily operational responsibilities to process improvement and wide‑scale operational contingency tasks. You’ll also be a role model and mentor to new managers.
Basic Qualifications
* Bachelor’s degree or equivalent in business, operations, logistics, supply‑chain or engineering
* Experience working effectively across cross‑functional teams and partnering well with people at all levels within an organisation
* Experience managing, motivating and influencing team behaviours
* Experience demonstrating problem‑solving and root‑cause analysis
* Experience completing complex tasks quickly with little to no guidance and reacting with appropriate urgency to situations that require a quick turnaround
* Work a flexible work schedule including evenings, overnights and weekends
Preferred Qualifications
* Experience within a distribution centre, logistics or manufacturing environment
Equal Opportunity Employer
Amazon is an equal opportunities employer and does not discriminate on the basis of protected veteran status, disability or other legally protected status. We consider recruiting decisions based on experience and skills and value a diverse workforce. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice (https://www.amazon.jobs/en/privacy_page) to know more about how we collect, use and transfer the personal data of your candidates. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information.
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