Frontline Advisor
Portsmouth
Temp - Part Time
£13.00ph
** MUST HAVE ENHANCED DBS**
Are you passionate about helping people and making a real difference in your community? Do you have excellent communication skills and enjoy problem-solving? If so, we’d love to hear from you!
As a Frontline Advisor you’ll be the first point of contact for individuals seeking support with a wide range of issues — from housing and employment to benefits, debt, Employment and consumer rights. You’ll listen, provide accurate information, and empower people to make informed decisions.
What you’ll be doing:
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Providing clear, practical, and confidential advice to clients via phone, email, and face-to-face.
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Identifying key issues and offering guidance or signposting to relevant services.
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Keeping accurate case notes and ensuring clients receive a consistent, high-quality service.
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Working collaboratively as part of a supportive and passionate team.
What I'm looking for:
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Strong communication and listening skills.
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A compassionate, non-judgmental approach with a genuine desire to help others.
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Good organisational skills and attention to detail.
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Previous experience in advice, customer service, or a support environment is essential.
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Must have a valid Enhanced DBS
What you’ll get:
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A friendly and inclusive working environment.
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The opportunity to make a meaningful difference every day.
If you’re looking for a rewarding role where you can help people when they need it most, i'd love to hear from you.
Apply today or call Lynsey at Key Recruitment for more info