SciLeads Belfast, Northern Ireland, United Kingdom
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SciLeads Belfast, Northern Ireland, United Kingdom
Join to apply for the Head of Sales Operations role at SciLeads
About SciLeads:
SciLeads is a fast-growing, remote-first SaaS company reshaping how scientific companies approach sales and marketing. We have over 90 people across the UK, Canada and beyond, and we plan to grow to 150+ in the next two years! Our culture of openness, flexibility and innovation drives everything we do.
About SciLeads:
SciLeads is a fast-growing, remote-first SaaS company reshaping how scientific companies approach sales and marketing. We have over 90 people across the UK, Canada and beyond, and we plan to grow to 150+ in the next two years! Our culture of openness, flexibility and innovation drives everything we do.
We're also an award winning company, and have been listed as one of Deloitte's fastest growing tech companies for four years in a row. We are passionate about putting people first and committed to creating an outstanding employee experience as a remote working company.
About the Role:
We're looking for a hands-on Sales Operations expert to help drive growth and efficiency across our Sales, Marketing, and Customer Success teams. In this role, you'll take the lead on improving forecasting, streamlining processes, and making sure our go-to-market efforts are running smoothly.
You'll manage our HubSpot CRM, create clear and actionable reports, and support the team with smart, scalable strategies. You'll also identify and implement automation opportunities to reduce manual work and improve operational workflows.
If you enjoy digging into data, solving operational challenges, and working in a fast-moving SaaS environment, this could be a great fit!
Key Responsibilities:
Initiatives
Pipeline & Forecast Management
* Partner with Sales Leadership to ensure realistic and data-informed pipeline coverage.
* Work closely with AEs and Sales Managers to maintain pipeline accuracy and integrity through data review and hygiene audits.
* Support forecasting across the commercial team by analysing and maintaining process and systems that improve accuracy and reliability.
Reporting & Analytics
* Build and maintain dashboards and reports on key commercial metrics including:
o Demo conversion rates (by rep, by lead source).
o Campaign effectiveness (e.g., churn recovery, tradeshow campaigns).
o Win/loss ratios, sales cycle times, and other funnel metrics.
* Proactively deliver actionable insights and recommendations that drive better performance.
HubSpot CRM Ownership
* Own the end-to-end setup, data hygiene, and process optimization of HubSpot.
* Maintain data accuracy across lifecycle stages, properties, workflows, and user behaviour through automation, alignment and evaluation.
* Ensure reporting accuracy and tool adoption by end users.
Funnel Optimization
* Analyse conversion performance across the full funnel:
* Lead → MQL → SQL → Opportunity → Closed/Won.
* Identify bottlenecks and friction points; work with Marketing and SDRs to improve velocity and volume at each stage.
Ongoing Responsibilities:
Territory, Target & Compensation Management
* Manage account assignment and territory allocation for SDRs and AEs.
* Maintain up-to-date sales targets in line with capacity and GTM strategy.
* Administer sales commission plans and work with Finance on accurate, timely pay-outs.
Headcount & Capacity Planning
* Partner with leadership to model SDR and AE headcount based on pipeline, conversion rates, and growth targets.
* Provide guidance on team structure, activity targets, and ramp assumptions.
Leadership & Team Development
* Manage, coach, and develop a high performing Sales Operations team to deliver on agreed objectives.
* Lead or contribute to regular operating cadences with senior leadership.
* Identify and implement automation opportunities to streamline sales processes and improve sales operations efficiency.
Essential Skills and Experience:
* 3–5+ years in Sales Ops or Revenue Ops at a high-growth SaaS company.
* Proven experience with CRM systems (preferably HubSpot); bonus if you've led a migration or major rebuild.
* Experience with sales process automation and tools.
* Strong analytical skills with the ability to synthesize insights into action.
* High attention to detail, process-orientation, and a bias toward execution.
* Clear communicator with the ability to interface across Sales, CS, Marketing, and Exec teams.
Desirable Skills and Experience:
Experience building structured documentation and playbooks for:
* New hire onboarding.
* Deal review process.
* Renewal workflows and CS handoffs.
* Ensure repeatable, scalable processes for a growing GTM team.
Benefits:
* Fully remote working.
* £750 home office allowance.
* £200 personal development allowance.
* Private Healthcare.
* Pension scheme.
* 25 days holiday plus public/bank holidays.
* A day off for your birthday!
* Women in Business NI Membership.
* A truly flexible working culture.
* Quarterly meet ups.
* Virtual office to hang out with colleagues.
SciLeads is an equal opportunities employer, we welcome and encourage applications of all nationalities, backgrounds and genders. This job posting is for an active position in SciLeads. Our expected time from offer to start date is typically two to four weeks.
Our application process is designed to be quick and easy! We value your time, so we won't ask you to rewrite your CV. All we ask is that you upload your CV and fill in all the mandatory fields. Any additional fields are for you to provide us with more information if you wish to do so.
Seniority level
* Seniority level
Director
Employment type
* Employment type
Full-time
Job function
* Job function
Sales and Business Development
* Industries
IT Services and IT Consulting
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