Senior Support Worker – Pinetree Court
1. Location: Cardiff
2. Salary: 14.50
3. Closes: 17/06/2026
4. Hours: 39.40
We are seeking an experienced support worker for our service Pinetree Court.
Pinetree Hospital is a specialist hospital, providing person-centred care for people over the age of 18, with learning disabilities, behaviours that challenge, and/or mental illness. We deliver intensive treatment, therapy and active rehabilitation within a safe and therapeutic environment.
Located close to Cardiff city centre, Pinetree Hospital offers accommodation split across single-gender units. We deliver individually tailored support based around models of care including Positive Behaviour Support, Active Support and Building Better Lives.
To be considered for this role you will have substantial UK experience of working in Care and the ability to manage a team of support workers, rota plans, HR, Recruitment, Care Plans.
NVQ level 3 Health and Social Care is an advantage.
Duties to include:
5. To work in line with all organisational policies/procedures, values and beliefs and support the staff team to do the same.
6. To provide direction and be a role model to facilitate best practice and best outcome for patients group.
7. Understand and promote the rights of patients at all times.
8. Understand and promote dignity and respect in all aspects of your daily work.
9. Understand and promote, respecting confidentiality of patients unless doing so would be a risk to them, others, or the organisation.
10. Understand and respect the confidentiality of your colleagues and the wider organisation.
11. Understand and inform those you supervise/support that communicating the organisations business to any external party, including ex-employees, without express permission, may result in a disciplinary process.
12. Direct others to share resource, including cross site working and reduce costs across the service.
13. To use effective professional written and verbal communication at all times ensuring the correct information is delivered to the correct person at the correct time.
14. To understand and adhere to all security requirements (environmental and relational) for the service including attending training as required.
Job Types: Permanent, Full-time
Benefits:
15. Company pension
16. Employee mentoring programme
17. Free parking
18. On-site parking
19. Store discount