A leading food company is seeking an IT Service Desk Analyst in Winchester. This role involves providing first-line IT support to around 4,000 internal users, handling requests through various channels, and ensuring high-quality service. Responsibilities include managing incidents, assisting users, and maintaining system security. Candidates should have strong interest in IT, excellent communication skills, and at least one year of IT support experience. The position supports hybrid working, requiring approximately 50% office presence.
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