Overview
Are you ready to take the next step in your hospitality career and play a vital role in leading a passionate restaurant team? At Prezzo Italian, we're looking for an Assistant Manager who thrives on teamwork, leadership, and guest experience. This is more than a job - it's a chance to shape the guest journey, inspire your team, and grow into a future leader. As Assistant Manager, you'll support the General Manager in running smooth shifts, championing our HEART culture, and making every guest feel special.
Responsibilities
* Lead shifts with confidence, energy, and purpose.
* Deliver exceptional guest experiences that embody our Hospitality Magic.
* Support the GM with day-to-day operations including staffing, scheduling, and stock control.
* Drive sales, upselling, and promotions to achieve KPIs.
* Ensure full compliance with health & safety, licensing, and company policies.
* Coach, mentor, and develop team members to grow their confidence and skills.
* Collaborate across kitchen and front-of-house for seamless service.
* React to guest feedback with professionalism and positivity.
Qualifications
* Proven experience as a Supervisor, Team Leader, or Assistant Manager in hospitality.
* A passion for guest service and Italian cuisine.
* Strong leadership and team-building skills.
* Understanding of restaurant operations, compliance, and safety.
* Commercial awareness and ability to deliver against KPIs.
* Excellent communication and decision-making abilities.
* Flexibility to work evenings, weekends, and bank holidays.
Benefits
* Structured training and clear career pathways to General Manager and beyond.
* Competitive pay, tronc/tips, bonus scheme, commission, and recognition for your achievements.
* Flexible shifts and a supportive workplace culture.
* Perks that matter: free meals on shift, 50% staff discount (25% friends & family), birthday day off, wellbeing support, and exclusive hospitality rewards.
* Be part of a team-first business where your leadership makes a lasting impact.
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