Your newpany
You’ll be joining a leading financial services organisation known for delivering high‑quality service to clients, advisers, and business partners. With a strong reputation for professionalism and excellence.
Your new role
As the Receptionist, you will be a key point of contact for clients, financial advisers, colleagues, and visitors—both in person and over the telephone.
Your main responsibility will be operating the central switchboard, promptly triaging and directing calls to the appropriate departments while maintaining a high standard of customer service. You will also manage in‑person visitor services, ensuring a warm, professional wee and a well‑maintained reception area. In addition, you will provide general administrative support across the business.
What you'll need to succeed
1. At least 1 year’s experience in a switchboard or customer service role.
2. GCSEs (A–C) in English and Maths, or equivalent.
3. Ability to manage high call volumes with professionalism and calm.
4. A reliable, punctual, and well‑presented approach.
Desirable:
5. Experience using switchboard/telephony systems.
6. Experience within financial services or other corporate environments.
Attributes:
7. A positive, “can‑do” attitude.
8. Friendly, approachable interpersonal style.
9. Strong teamwork andmunication skills.
10. Ability to multitask, prioritise, and stay organised.
11. Professional appearance and demeanour.
What you'll get in return
12. The opportunity to work within a respected financial services organisation.
13. A varied rolebining switchboard, reception, and administrative duties.
14. A supportive team environment with opportunities for development.
15. Professional training to maintain and enhance your skills.
16. Exposure to internal teams and stakeholders across the business.