Luxury Retail | Omnichannel Trading | Global Ecommerce Growth
A rare opportunity has arisen for a commercially driven and digitally focused Global Ecommerce Trading Manager to join one of Britain's most iconic luxury brands.
This is a pivotal role sitting at the heart of the commercial function, responsible for driving global ecommerce performance across DTC and supporting the growth of key ecommerce wholesale partners internationally. Reporting directly into the Chief Commercial Officer, you'll own trading performance, online commercial strategy and omnichannel optimisation across a premium luxury environment.
You’ll be the commercial lead for ecommerce - balancing revenue growth, conversion optimisation and customer experience - while acting as the bridge between Commercial, Digital Marketing, CRM, Retail and Wholesale teams.
If you thrive in a fast-paced trading environment, love data-driven decision making and understand how to elevate luxury brands online, this could be the perfect next move.
What you’ll be doing:
* Owning global ecommerce trading performance, revenue delivery and commercial KPIs
* Driving conversion, AOV and onsite trading optimisation strategies
* Leading the global ecommerce trading calendar aligned to launches and campaigns
* Partnering closely with Digital Marketing and CRM teams to maximise traffic, retention and customer lifetime value
* Supporting wholesale ecommerce partners with performance insights, digital best practice and online activation strategies
* Developing omnichannel initiatives including clienteling, click & collect and connected retail experiences
* Working cross-functionally with Retail, Finance, Marketing and Commercial Operations to drive profitable growth
* Ensuring a premium online customer journey and luxury brand consistency across all digital touchpoints
* Delivering weekly and monthly performance reporting with actionable commercial insights
What we’re looking for:
* Proven ecommerce trading experience (ideally) within luxury, retail, premium fashion, watches, jewellery or lifestyle sectors
* Strong commercial trading mindset with ownership of revenue and performance KPIs
* Experience driving CRO, AOV and onsite merchandising optimisation
* Deep understanding of omnichannel retail and connected customer journeys
* Strong stakeholder management skills across Digital, CRM, Retail and Wholesale functions
* Analytical, commercially astute and highly performance-driven
* Experience working with international ecommerce partners would be highly advantageous
* Passion for premium customer experience and luxury brand storytelling
This is an opportunity to join a globally recognised British luxury brand at a hugely exciting stage of growth and transformation. You'll have genuine ownership, visibility and influence across the business, helping shape the future of ecommerce and omnichannel strategy on a global scale.
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