Overview
Solotech is not accepting Agency/Recruiter submissions
Reporting to the Discipline Manager, the Control Preparation Room Supervisor will work in our busy warehouse. They will be responsible for the day-to-day management for the team of technicians working within the control department, ensuring systems are prepped and de-prepped to a high standard and in a timely fashion. The role includes providing technical support to staff / customers and the support / training of more junior members of staff. It will require the candidate to work flexibly, in a developing environment. In addition, you may be required to assist or cover for other roles within the operation for which full training / support will be given.
Why Solotech?
As a global leader in live productions, systems integration and virtual technology, our team is comprised of more than 2,000 passionate individuals. Our ambition? To deliver spectacular experiences worldwide.
Your day will look like this
* Scheduling of workload and allocation of tasks to members of the control team
* Liaising with the service team to keep hire inventory in good working order
* Ensure the technical development of the department, keeping Solotech at the forefront of audio equipment providers
* Ensure equipment preparation meets the standards expected by the business and our clients
* To oversee equipment preparation by junior staff
* To develop a training program for preparation staff
* To develop safe working practices according to H&S policies
* Arrange overtime with the control department when required
* Assist the asset management team with stock location/requests, and highlighting potential shortages within the department in a timely manner to ensure smooth prep whenever possible
* Ensuring equipment is delivered within timelines and with appropriate packaging and documentation
* Immediately reporting to account managers any anomalies, lost, stolen or damaged equipment
* Ensure Hire Preparation Area is maintained in a clean, organised and tidy condition
* Identify and develop improvements to performance and processes through continuous improvement by working collaboratively with other managers and warehouses
* The role may be required to assist, or cover for, other roles within the operation for which full training/support will be given
* Be a Solotech ambassador at all times
* Any other reasonable ad-hoc tasks as required by your manager
Essential skills / experience
* Extensive knowledge of digital consoles & infrastructure, including DigiCo, AVID, Midas and Yamaha, Dante networking and RF systems from Shure and Sennheiser
* Good administration skills and an excellent telephone manner are essential
* Flexible and adaptable with the ability to multitask and remain calm under pressure - the role is fast paced, with several jobs prepping, loading, de-prepping and unloading simultaneously
* Excellent communication skills
* Willingness and ability to learn quickly
* Good working knowledge of Microsoft Office is essential, ability to use a database software
* Initiative and the ability to work unsupervised, whilst recognising when to ask questions
Level of education
* Educated to industry related degree level or equivalent is desirable
Work Experience
* A minimum of three years of experience in a similar role
Essential requirements
* Right to work and remain in the UK
* Full, UK Driving Licence (may be required to transport equipment)
* Flexibility to work unsociable hours as required in addition to your normal hours of work from time to time
Our offer to you
* Competitive Medical Cash Plan
* Employee Assistance Program: free counselling, legal support & 24.7 help line
* Opportunities for training and career advancement
* Pension plan with employer contribution
* Cycle to Work Scheme
* And More
We appreciate your time and look forward to considering your application!
Find out more at: www.solotech.com
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