Overview
We are seeking a talented individual to join our Claims Preparation team at Marsh. The role is based in most places in England and is hybrid, requiring a presence in the office or on a client site at least three days a week.
Claims Solutions is a pioneering initiative at Marsh that brings together specialists in forensic accountancy, surveying, engineering, adjusting, and claims advocacy to support the core insurance broking business.
Responsibilities
* Ownership of key activities including stakeholder communications, claim investigation, quantification of losses, investigation and resolution of coverage issues, and negotiation with insurers to reach an agreeable settlement.
* Excellent spreadsheet manipulation, report writing and presentation skills; capacity to travel locally and internationally as required.
* Initial focus on construction material damage and delay in start‑up claims with opportunities to expand into other coverage lines such as high‑value or complex property, commercial, and material damage claims.
* Engage with a diverse range of clients, including FTSE 100 companies, developers, real‑estate funds, contractors and financial institutions.
* Draft, review and present key claim deliverables such as proposals, technical concept reports and final claim submissions.
* Liaise directly with insurers and loss adjusters to achieve a successful claim settlement.
* Support the development of new and existing propositions to grow the Claims Solutions business.
Qualifications
* A background as a construction loss adjuster or experienced claims manager in the construction insurance market.
* A bachelor’s degree or equivalent in a relevant engineering discipline, along with professional qualifications (e.g., MIChemE, MEI, BEng, CEng, MRICS, ACILA).
* Experience in project managing complex and demanding construction and delay in start‑up claim insurance claims.
* Excellent written and verbal communication skills.
* Ability to travel locally and occasionally internationally at short notice.
What Makes You Stand Out?
* Extensive demonstrable experience handling major and complex construction and delay in start‑up claims for the insurance market and/or policyholders.
* Bachelor’s degree or equivalent relevant to the industry.
* Previous experience working with engineers and delay experts on CAR claims.
Benefits
* Professional development opportunities, interesting work and supportive leaders.
* A vibrant and inclusive culture with talented colleagues to create new solutions and make an impact for clients and communities.
* A range of career opportunities and benefits and rewards to enhance well‑being.
Equality, Diversity & Inclusion
Marsh is an equal opportunities employer. We are committed to offering reasonable adjustments for candidates with disabilities and providing a flexible, diverse, inclusive, and hybrid work environment.
#J-18808-Ljbffr