Business Support Administrator / Receptionist
NCC
Shifts Rotation Pattern: 7am-3pm, 8am-4pm, 9am-5pm
Salary:£28,321 to £37,465 per annum (experience dependent)
Closing Date: 11th December 2025 – We reserve the right to close this advert early if required.
We’re looking to hire a Business Support Administrator / Receptionist to support our front desk and administrative duties.
We’re a national R&D centre – government‑backed, not‑for‑profit, and mission‑driven. We work across 16 sectors and over 100 partners a year. Our people are here to deliver outcomes that matter, and you’ll be central to how we support, retain and grow them.
We’re a busy and fun team; something is always going on so you’ll not have many dull moments! We’re looking for someone who would enjoy working here with good customer‑service skills and ideally past receptionist or business administration experience.
What you’ll be doing:
* Providing high quality administration to our front‑of‑house service to staff, visitors and members in an efficient and customer‑focused way.
* Administration of the Building Operations Service Desk facility on TopDesk.
* Supporting the Health & Safety team with effective and efficient document management and administration. Supporting action management and tracking for risk assessments, incident investigations, audits, NCRs etc.
* Supporting the Skills and Workforce Development team providing administrative support to ensure an efficient L&D & Commercial training business.
* Supporting the Senior Leadership Team support, for example with expenses process and travel arrangements.
* Working closely with key NCC stakeholders and 3rd party suppliers to support meeting/events.
* Estates Administration Activity: Act as the first point of contact for reactive maintenance or facilities requests, helping to manage email inbox, processing purchase orders and working with H&S advisors.
* Contractor Administration: Daily administration of the Gatehouse contractor’s system, maintain & update records for contractors attending site to include Inductions & credentials.
* Providing a range of Office Management Administration support activities.
Job descriptions provided at interview stage for full details of activities.
What we’re looking for:
* Practical experience of working on a busy front desk or reception, and strong customer-service skills.
* Relevant experience of handling high volumes of queries – face‑to‑face, telephone, e‑mail.
* Relevant experience of working in an administrative role.
* Proficient IT skills e.g. MS Office suite (Excel, PowerPoint, Word, Outlook) and experience of using different software and business systems.
* Desirable would be exposure to general Business, Finance, procurement and Estate Systems and processes.
* Desirable: exposure to Estates and Facilities Management workflows.
* Desirable experience working in an engineering, manufacturing or research & development company.
What we offer:
* Private medical cover.
* Flexible and hybrid working as standard.
* Clear routes to grow your skills and influence.
* A team that gets things done without the drama.
Not sure if it’s a fit? Happy to have a quick chat first, please reach out to Jon.Barratt@nccuk.com or via LinkedIn.
Why NCC?
We help manufacturers take on bigger challenges – whether that’s building cleaner aircraft, scaling up offshore wind, or strengthening the UK’s supply chains. We’re here to deliver practical outcomes, not prototypes that sit on shelves.
We work across 16 sectors, from defence and energy to infrastructure and space. Some projects are with global tier 1s, others with small UK firms solving one specific problem – the works always varied, and always real.
We’re not a startup. We’re not a corporate. We’re a national centre with the kit, time and people to do the job properly. The teams are focused, the thinking is sharp, and you’ll be trusted to get on with it.
This role isn’t just internal support – it’s part of how we deliver nationally important work. If we do our job right, the UK’s manufacturers can do theirs better.
Key Information
* Seniority level: Entry level
* Employment type: Full-time
* Job function: General Business
* Industries: Research Services and Manufacturing
Contact: Jon Barratt – Jon.Barratt@nccuk.com
J-18808-Ljbffr