We are looking for a compassionate, skilled, and motivated Healthcare Assistant (HCA) to join our busy GP surgery. The ideal candidate will be qualified in phlebotomy, experienced in wound care, and ideally have prior experience working in a primary care or general practice setting.
The main duties of the job include:
* Phlebotomy: Perform blood tests and sample collection.
* Wound Care: Confident with dressings and management of minor wounds.
* Health Checks: Support in patient health screenings and routine checks (e.g., blood pressure, ECG).
* Chronic Disease Support: Assist with monitoring patients with long-term conditions.
* Vaccinations: Administer immunisations as required.
* Patient Care: Provide general assistance in the care of patients, ensuring comfort and wellbeing.
* Clinical Support: Assist nurses and GPs during consultations and minor procedures.
* System Management: Document patient information accurately using the SystemOne software.
Person Specification:
Essential:
* Experience of working with the general public
* Experience of working in a healthcare setting
* Wound Care / Removal of sutures & staples
* Venepuncture
* Excellent communication skills (written and oral)
* Strong IT skills
* Clear, polite telephone manner
* Effective time management (Planning & Organising)
* Ability to work as a team member and autonomously
* Good interpersonal skills
* Polite and confident
* Flexible and cooperative
* Motivated
* Problem solver with the ability to process information accurately and effectively, interpreting data as required
* High levels of integrity and loyalty
* Sensitive and empathetic in distressing situations
* Ability to work under pressure / in stressful situations
* Effectively able to communicate and understand the needs of the patient
* Commitment to ongoing professional development
* Effectively utilises resources
* Punctual and committed to supporting the team effort
* Ability to follow clinical policy and procedure
Desirable:
* Experience working within a GP setting
* Knowledge of System One
* ECGs
* New patient medicals inc. Height, weight, BP, Pulse
* Chaperone experience / knowledge of procedure
* Spirometry
* Ability to record accurate clinical notes
Qualifications:
Essential:
* Healthcare qualification (level 3 or 4) or working towards gaining equivalent level
Desirable:
* Phlebotomy certification
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
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