We're looking for an exceptional Head of Operations to drive performance, reliability, and service excellence across our clients coach and bus network. This is a pivotal leadership role for someone who thrives on turning complexity into clarity, building high-performing teams, and keeping the wheels, and the business, moving forward.
This is a key leadership role requiring strong teamwork and close collaboration to deliver daily performance targets. You will promote structure, accountability, and professionalism across the operation, leading by example and fostering a culture built on mutual respect.
The Role
Reporting directly to the Managing Director, you'll have full responsibility for the Engineering function, ensuring outstanding standards of safety, compliance, reliability, and cost control.
You'll lead, develop, and motivate a skilled Engineering team while shaping strategies that support the operational and commercial needs of the business.
This is a hands-on leadership role where your decisions directly impact performance, compliance, and customer experience.
Key Responsibilities
1. Lead the safe, compliant and efficient delivery of depot operations, ensuring all regulatory, health & safety, and company standards are consistently met.
2. Deliver agreed operational plans, budgets, and service performance targets, including punctuality, lost miles, and ...