Ground Control is a leading external maintenance business and biodiversity expert committed to enhancing and improving the physical environment for our customers and their communities.
We're a purpose driven, values centred business, on a mission to realise the potential of human nature by bringing together people, places and the planet.
Human Nature - At Its Best
Site Access Coordinator
Location: Billericay
Salary: Competitive
Contract Type: Fixed term contract
Working Hours: 22.5 hours a week, Monday-Friday
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Site Access Coordinator
Keeping Our Teams Moving – Safely, Smoothly, Together
Are you highly organised, emotionally intelligent, and great at keeping lots of moving parts aligned? Do you thrive on communication, relationship-building, and calmly solving problems when plans change?
We’re looking for a Site Access Coordinator who brings clarity, care, and confidence to a fast-paced operational environment. This role is all about enabling others, ensuring our operational teams can access sites on time, safely, and in full compliance across Planned Preventative Maintenance (PPM) and Emergency Works (EW) programmes.
The Heart of the Role
As Site Access Coordinator, you’ll be the friendly but capable connector between Field Teams, Operations, contractors, and clients. You’ll manage access permits, navigate challenges with professionalism and empathy, and keep everyone informed every step of the way.
You’ll provide essential day-to-day support to the Site Access Manager while helping deliver seamless Grounds and Winter Maintenance services.
What You’ll Be Doing
* Access & Permits: Coordinate confirmed site access dates, raise and manage permits, and maintain an accurate schedule of all pending and approved permits.
* Client Liaison & Issue Resolution: Act as the first point of contact for access challenges, liaise with clients to resolve restrictions or delays, and escalate complex issues as needed.
* Tracking & Reporting: Log all access issues, follow them through to resolution, and provide updates highlighting trends, risks, or recurring issues.
* Stakeholder Communication: Keep teams informed when services are paused or resumed, and build strong working relationships internally and externally.
* Compliance & Continuous Improvement: Maintain accurate records, ensure processes meet client protocols and safety standards, and suggest practical improvements.
What You’ll Bring
Essential
* A collaborative, people-first approach to working across teams
* Calm resilience and adaptability in changing or uncertain situations
* Clear, confident communication with both internal and external stakeholders
* Strong organisational skills and the ability to juggle multiple priorities
* Comfortable using operational systems and MS Office (Outlook, Word, Excel, PowerPoint)
Desirable
* Experience within Grounds Maintenance or contract environments
* Familiarity with Ground Control systems or similar platforms
* A proactive mindset with a track record of improving processes
You’ll Thrive Here If You…
* Approach challenges thoughtfully, balancing immediate needs with long-term outcomes
* Are self-aware, reflective, and always looking to grow
* Build trust through honesty, consistency, and clear communication
* Stay composed under pressure and bring reassurance to others
Why join us:
Career Development Focus: We’re committed to supporting your professional growth with clear career paths, training, and tailored development programs, including our GC Leadership Academy, job specific accreditations and higher education opportunities.
Exciting Growth Opportunities: Be part of a rapidly growing company with a dynamic team and expanding client base.
Collaborative Environment: Work in a supportive, engaging, and innovative culture where your contributions are valued.
Competitive Package: Enjoy a competitive salary and benefits package, along with flexible working options, including:
23 days holiday, Increasing with length of service + bank holidays
Robust pension scheme
Medigold employee support, Free Flu Jabs, Online private GP Service
Free or subsidised national gym memberships
Employee Recognition Scheme
Ground Control
Ground Control is a UK-based grounds maintenance company powered by the latest technology. Since launching in 1973, Ground Control has grown rapidly and now provides full national coverage for our customers across the UK and Ireland.
We deliver a range of services, including grounds maintenance, winter gritting, landscape construction, design, arboriculture, electric vehicle charging point installation to more than 50,000 commercial properties across the UK.
If you are looking to invest in your future with a business that puts people at the centre of everything, click the apply now button below to speak to a member of our team.
#INDHP
Equal Opportunities Statement
At Ground Control, we are committed to fostering an inclusive and diverse workplace where everyone feels valued and empowered to thrive. We believe that diversity drives innovation and success, and we welcome applications from individuals of all backgrounds, experiences, and perspectives.
We are proud to be an equal opportunities employer and do not discriminate based on sex, age, disability, gender identity, marital status, pregnancy, race, religion or belief, sexual orientation, or any other protected characteristic. We actively support and promote an inclusive culture, ensuring fair and equitable treatment throughout the recruitment process and beyond.