Job Title: Dispatch Controller
Industry: Construction
Contract Type: Temp to Perm
Are you a dynamic and experienced Dispatch Controller ready to take on a new challenge? Our client, a leading organisation in the construction industry, is seeking a passionate Dispatch Controller to join their vibrant team! If you have a background in hire desk operations and are eager to make a meaningful impact, we want to hear from you!
What You'll Do:
In this exciting role, you will be instrumental in managing one of our biggest and most important customer accounts. Here's a snapshot of your responsibilities:
Build Relationships: Forge strong internal and external relationships to unlock new business development opportunities.
Handle Enquiries: Convert customer inquiries into hire business with efficiency and professionalism.
Order Management: Receive and process orders (On-hires) and requests for collections (Off-hires).
Transport Planning: organise transport for deliveries and collections, ensuring timely service.
Damage Management: Address damages, calculate costs, and liaise with customers to maintain satisfaction.
Product Knowledge: Develop and maintain a thorough understanding of our diverse product range.
Administrative Support: Provide general administration support to the team, including filing, photocopying, and creating correspondence.
Collaborative Approach: Work proactively with various departments to consistently deliver top-notch customer service.
Visitor Assistance: Welcome and assist visitors as required, showcasing our friendly and professional environment.
Who You Are:
The ideal candidate thrives in a fast-paced environment and is ready to hit the ground running. Here are some qualities that will set you apart:
Proven experience in a hire desk or despatch controller role.
Excellent communication and interpersonal skills.
Strong organisational abilities and attention to detail.
Ability to manage multiple tasks and priorities effectively.
A proactive mindset that drives a commitment to outstanding customer service.
Why Join Us?
This is more than just a job; it's a chance to be part of a supportive and enthusiastic team! We believe in nurturing talent and providing opportunities for growth and development. The position is temp to perm for the right candidate, offering a pathway to a fulfilling career with us.
Don't miss this chance to be part of an exciting journey in the construction and real estate industry. We can't wait to meet you!
Join us in creating something great!
Adecco is a disability-confident employer. It is important to us that we run an inclusive and accessible recruitment process to support candidates of all backgrounds and all abilities to apply. Adecco is committed to building a supportive environment for you to explore the next steps in your career. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.
Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.
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