Job Title: Casual Front Office Agent - Ty Hotel Newport
Contract: Casual
Pay: Competitive
Hours: As and when required
Location: Newport, NP18 2LX
Reference: req6105
Be the Heart of Ty Hotel Newport!
Step into the story at Ty Hotel Newport and become
one of our legendary Hospitality Heroes! As a Front Office Agent, you'll
be the friendly face and warm welcome that sets the tone for every guest's
stay. If you love making people smile and thrive in a buzzing, supportive team,
this is your moment.
What Makes You Our Next Hero?
You're
calm, professional, and always ready with a smile—no matter how busy it
gets.
You're
passionate about creating memorable guest experiences, from check-in to
check-out.
You
juggle tasks with ease, keeping the front desk running smoothly and guests
happy.
You
shine in a fast-paced, guest-focused environment and love being part of a
team.
Grow with us:As a Celtic Collection employee, you will be able to say –I am equipped, trained, and supported to do THE BEST JOB I CANI am PROUD to be part of The Celtic Collection and would RECOMMEND IT TO OTHERSI work in an INCLUSIVE, FRIENDLY, POSITIVE and CONSTRUCTIVE environmentI am encouraged to LEARN, GROW and DEVELOP and to try new things in my roleI am THANKED and RECOGNISED for the work I do, and my VIEWS and IDEAS ARE VALUEDI am CRYSTAL CLEAR ABOUT OUR AMBITION, and I CAN CONTRIBUTE TO IT EVERY DAY
What You'll Do:
Greet
every guest with warmth and genuine hospitality, making them feel right at
home.
Manage
check-ins, check-outs, and group arrivals with efficiency and flair.
Share
your knowledge of The Celtic Collection to help guests make the
most of their stay.
Leave
a lasting impression – every guest, every time.
Recruitment Info:
We may close applications early if we receive a high volume
of interest. All applicants must have the right to live and work in the UK. The
Celtic Collection is proud to be an equal opportunities employer.