Are you an experienced Service Advisor looking for a new opportunity? Our client, a well-established independent garage in Guildford, Surrey, is seeking a dedicated Service Advisor to join their professional team. This position offers a rewarding environment for those passionate about delivering excellent customer service and creating positive customer experiences. If you thrive in a fast-paced setting and have a strong automotive background, this Service Advisor role could be your next career move.
Benefits:
Competitive salary up to £35,000 depending on experience
Full-time hours, Monday to Friday, 8:00 am – 5:30 pm, with a half-hour lunch break
Opportunity to work with a reputable, all-makes vehicle service centre
Supportive team environment within an established business
No weekend work requiredDuties:
Serve as the primary point of contact for customers in the service department
Manage customer appointments and liaise with technicians
Provide accurate quotes and explain vehicle repairs or services
Ensure a smooth and professional customer journey from arrival to collection
Maintain accurate documentation and update service records
Upsell additional services where appropriate, ensuring customer satisfactionCandidate Specification:
Proven experience as a Service Advisor or in a similar customer-facing role within the automotive industry
Excellent communication and interpersonal skills
Well-organised with strong time management skills
Knowledge of automotive services and repair processes
Proficient with motor trade IT systems or comparable software
Automotive or service industry qualifications are desirable
Previous experience within a busy dealership or independent garage is advantageous
Reside within 30 minutes of South West Guildford
Full-time availability, flexible to work Monday to FridayThis is a fantastic opportunity to join a friendly and professional team where your skills will be valued. If you are passionate about customer service and automotive care, we encourage you to apply today. For further information, please contact Liam Buffenbarger at Perfect Placement