Technical Services Manager – Scotland
Do you enjoy working in a fast‑paced environment? Are you highly motivated and hard working? Do you have a technical background and people‑management experience? The Technical Services Manager role, based at our CAME Entrotec offices in Livingston, Scotland, is responsible for managing our office and field‑based technical support team.
Job Overview
You will be the commercial figurehead, accountable for driving and delivering a high‑quality technical service to our customers, continuously improving the quality of the internal and field support services we provide. The successful candidate will take full responsibility for supporting the UK sales strategy through proactive Technical Services & Support, demonstrating excellent technical knowledge of the full CAME Entrotec door entry solutions.
CAME is an international company manufacturing specialist security products, primarily video entry systems and gate automation. We serve trade professionals and distributors in the UK and provide industry‑leading training, sales and technical support across five branches.
Responsibilities
* Manage the Technical Services team – five reports with both office‑based and field‑based team members.
* Oversee full nationwide coverage for door entry solutions across Scotland.
* Adopt and evolve our proven technical support processes.
Qualifications
* Demonstrable Technical Support Management achievements, influencing a high level of customer service and continuous improvement.
* Aptitude for interpreting and communicating technical product information.
* Genuine belief in the benefits of good customer care.
Compensation & Benefits
In addition to a competitive salary and bonus package of up to £50,000 per annum (dependent on experience), you will receive complementary company attire, company pension and 25 days annual leave with bank holidays on top, increasing with length of service up to 28 days per year.
Application
Please use the link below to complete the application form, which includes a further link to the full job specification and company information.
https://app.smartsheet.com/b/form/33aab02f1cda4e50b0c91ec71bba14c1
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