My client is looking for a front of house Receptionist, to join this prestigious hospitality establishment, located in Rye. Possible live in is available for this role. The purpose of the role as a Receptionist, is to provide a friendly, hospitable and efficient service, ensuring that excellent customer service is provided at all times, to ensure a lasting impression to all guests. Shift work is involved to include early / late cover. As a Receptionist, the ideal candidate for this role, will have some experience of using ‘Opera’ PMS. As RECEPTIONIST, an example of duties consist of: * Being in a customer facing role, being an engaging person, with a friendly manner and who thrives in a busy environment * Guest check in and check out * Assisting customers with luggage and taking to rooms if they need this help or organising for this to be done * Answering guests queries before they arrive and when they arrive * Greeting walk in potential customers for bedrooms and the bar / restaurant * Answering phones and responding to emails quickly and efficiently * Taking bookings on the phone and via computer, upselling to maximise sales * Complaint handling in a calm manner and addressing these if you can or getting assistance from the manager on duty * Seeking a team player, who can and will be happy to assist wherever needed at times and also be able to work on your own at times The sal...