A leading finance organization based in Bolton is searching for an IT Service Desk Team Leader to join their vibrant IT Services team. This role involves managing and mentoring a team of first line Service Desk Analysts, ensuring high-quality service delivery. You will tackle escalated technical issues, drive process improvements, and contribute to enhancing customer experience. We are seeking candidates with proven IT support experience, solid technical know-how, and excellent leadership skills. Join us to shape the future of IT services at our company.
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