Job Title : Workplace Facilities Coordinator
Location : London
Contract Type : Full time Shift Pattern: 8:00am-5:00pm
Salary: £30-£40K DOE
Overview:
This is a full-time role based in London for a high-profile Client. We are looking for the most vibrant, exciting, enthusiastic candidate. We want team members to be outgoing, customer focused, always willing to help and always willing to own a problem to completion. Joining a Multi-Skilled Team in delivery an excellent customer experience, whilst ensuring all services are delivered to contract and office requirements.
Key responsibilities :
· Oversee the setup of the office areas and agile working areas, this includes moving furniture as well as furniture builds.
· Lead Meeting Room Management, AV and meeting support, supply and equipment management
· Build and maintain effective relationships with internal/external suppliers by resolving service issues and acting as an ambassador for both Pareto and the Workplace team.
· Carry out regular audits throughout the office and report any issues.
· Follow security and emergency procedures as defined from the Global team. Respond to emergency situations in a calm, efficient manner. Summon appropriate assistance and make appropriate notifications in accordance with operating procedures.
· Support the Regional Workplace Manager perform their role effectively and act as deputy in their absence.
· Flexibility to cover OOH events – TOIL
· First Aider/Fire Warden
· Logging any accidents, incidents, near misses on site via Pareto portal
· Must be prepared to ‘fill the gaps and step into any of the facilities roles in times of constrained resource.
· Action ad hoc guest and employee request
· Any other duties required by the client.
Experience and knowledge:
· Excellent communication, coaching and feedback skills.
· Experience in a fast-paced environment.
· IOSH Level 3 Managing Safety
· Proven experience in a customer service environment.
· PC literate and competent in all relevant Google applications, i.e., Google docs, Sheet, Google slides, G-Calendar and Drive
Key Skills:
· Good Communicator
· Client focused Skills
· Able to work on own initiative or as team player.
· Confident and courteous manner, both in person and on the phone
· Commitment to customer care
· Cultural sensitivity and awareness
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