They are hiring a Technical Services Manager to provide technical expertise in managing M&E assets across their large operational sites in Central London. Your new role As Hard FM Contract Manager, you will manage the hard FM / M&E services through the organisation's nominated service partner, ensuring they are delivering a quality service and are fulfilling their contractual obligations. Responsible for the reporting and stakeholder communications required to ensure building users and other suppliers are kept informed of delivery metrics, work-clash implications and task progress updates.
Act as the first point for escalation and queries for Hard Services related building requirements.
Managing the delivery of hard services;
Analysing task / job and other relevant data and ensuring timely completion of jobs
Ensure service is being delivered in line with contractual obligations
Holding service provider to account as required
Managing service via data and relevant metrics and using this to rectify if delivery not at the required level
What you'll need to succeed To succeed in this role you will require relevant experience in hard services contract management from either a provider or client direct role. Experience in managing service providers and hard FM services
Experience in delivering minor projects
Experience with CAFM systems, data and analytics to deliver outstanding service performance
Strong administrative skills (Excel, Word, Outlook etc.)
IOSH Managing Safely / NEBOSH etc.
What you'll get in return When successful in securing this role you will receive a permanent contract with a large, well-known not-for-profit with an impressive site in London. 15% pension - option to take 10% pension as cash on top of salary
~25 days leave + bank holidays
~ On-site gym
~ Health cash plan
~ Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk