Job Description
Property Operations, Compliance & Administration Coordinator
* Location: Glasgow, Hybrid
* Salary: £32,000–£38,000 DOE
* Job Type: Full-time, Permanent
We are seeking an experienced, highly organised, and proactive Property Operations, Compliance & Administration Coordinator to support the management of a residential property portfolio of over 100 properties, including HMOs. This is a pivotal role within our organisation, ideal for a self-starter who thrives in managing both day-to-day operations and strategic compliance initiatives.
Day-to-day of the role:
* Serve as the primary point of contact for tenants and contractors, managing and coordinating maintenance requests from initial report through to completion.
* Handle tenant communications, resolve routine issues efficiently, and coordinate property inspections, move-ins, and move-outs.
* Maintain accurate property records and documentation, identify operational issues, and implement practical solutions.
* Proactively improve systems, processes, and efficiency across the business.
Compliance Management:
* Track and manage all statutory compliance requirements including Gas Safety Certificates, EICRs, and more.
* Maintain a compliance calendar, ensure all certificates and documentation are up-to-date and accurately stored.
* Anticipate compliance deadlines and proactively manage requirements to prevent issues.
Tenancy Administration, Deposits & Inventories:
* Oversee tenancy administration from move-in through to move-out, including managing tenancy deposit registrations and associated administration.
* Coordinate inventories, check-ins, and check-outs, and manage deposit returns and negotiations.
Financial Administration & Bookkeeping Support:
* Process and organise supplier invoices and receipts, maintain accurate financial records, and assist with rent monitoring and arrears reporting.
* Input transactions into accounting software like Xero and reconcile supplier statements.
Digital Records & Administration:
* Convert paper-based records into organised digital files, create and maintain a structured electronic filing system.
* Improve administrative processes through digital systems and automation.
Required Skills & Qualifications:
* Proven experience in property management, lettings administration, or similar roles.
* Strong organisational, administrative, and communication skills.
* Ability to work independently, prioritise effectively, and manage multiple deadlines.
* Proficient in Microsoft Office and familiar with property management software.
* Desirable: Experience with Xero or similar accounting software, HMO property experience, and knowledge of Scottish residential tenancy legislation.
Benefits:
* Competitive salary based on experience.
* Opportunity to manage a substantial property portfolio.
* Role critical to the growth and success of the business.
* Autonomy in role with room to implement new processes and strategies.
To apply for this Property Operations, Compliance & Administration Coordinator position, please submit your CV by clicking 'Apply Now'.