Job Title: Junior Customer Service Administrator Primary Objective of Position The primary function of this position is to provide support for customers and customer service representatives as part of the customer service team. The role involves updating data in the operating system, processing customer purchase orders, maintaining contract review procedures, handling expedite and push out requests from both internal and external customers, and providing general customer support. Support to customer service representatives may include other reasonable duties as assigned. This position requires flexibility and the ability to handle multiple tasks simultaneously. Job Responsibilities Technical Functions * Use software systems to enter and acknowledge customer orders and update existing orders as required, ensuring accuracy and attention to detail. * Review and enter quotation requests accurately and in a timely manner, in line with company policies and procedures. * Maintain and update customer service documentation on internal systems. * Liaise with Customer Service, Product Management, Sales Representatives and Managers on customer requests and queries as required. * Maintain a professional customer service manner in all interactions, including face-to-face, telephone, and email communication. * Act as the first point of contact for visitors and guests when required, ensuring visitor policies are followed and site requirement...