Claims Handler - Personal Injury, Newcastle upon Tyne
Client: Somerset Bridge Group
Location: Newcastle upon Tyne, United Kingdom
Job Category: Other
EU work permit required: Yes
Job Reference: 9302912886b2
Job Views: 15
Posted: 28.04.2025
Expiry Date: 12.06.2025
Job Description:
Key Responsibilities:
* Investigate and proactively manage your own caseload of personal injury claims.
* Provide excellent customer service and negotiate with insurers and solicitors on quantum and liability.
* Achieve cost-efficient conclusions.
* Identify potential fraud using fraud indicators.
* Build strong professional relationships with colleagues and clients.
Required Skills/Experience:
* Previous experience in handling PI claims.
* Excellent communication skills, both verbal and written.
* Good understanding of indemnity and liability arguments.
* Ability to work proactively, meet tight deadlines, and take ownership of your work.
* Basic understanding of credit hire.
* Strong attention to detail.
* Organized with the ability to prioritize workload.
* Some knowledge of court procedures.
Our Benefits:
* Hybrid working – 2 days in the office and 3 days working from home.
* 25 days annual leave, increasing to 27 days after 2 years, and 30 days after 5 years, plus bank holidays.
* Pension scheme – 5% employee, 6% employer.
* Flexi-time.
* Healthcare Cash Plan – cashback on healthcare costs.
* Exclusive retailer discounts.
* Wellbeing, health & fitness app – Wrkit.
* Enhanced parental leave, including IVF-related time off.
* Life Assurance – 4x salary.
* Car Insurance Discount – 25%.
* Travel Insurance Discount – 20%.
* Cycle to Work Scheme.
* Employee Referral Scheme.
* Community support day.
* Christmas and Summer parties.
Working at SBG
At Somerset Bridge Group, we aim to build a sustainable and innovative business focused on underwriting, broking, and claims handling of UK motor insurance. We offer transparent products and a fair, efficient service to our policyholders.
We are proud to have received a Silver Accreditation from Investors in People. We value our team members and seek talented individuals who share our vision and passion, contributing to our success and growth.
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