What You’ll Be Doing
* Data Subject Access Requests (Primary Focus)
o Manage and coordinate all DSARs across HR
o Track requests to ensure compliance with statutory deadlines
o Use Microsoft Purview (eDiscovery & Content Search) to locate and extract data
o Work with HR, IT, Payroll and wider stakeholders to gather information
o Review and redact sensitive data in line with GDPR requirements
o Maintain clear records and audit trails
o Identify and escalate risks or complex cases
o Continuously improve DSAR processes and documentation
o Ensure secure handling of all personal data
* HR Administration (Secondary Focus)
o Act as a first point of contact for employee queries
o Prepare offer letters and employment documentation
o Manage Right to Work processes
o Support Joiners, Movers & Leavers (JML) activity
o Maintain accurate HR system data
o Liaise with Payroll on employee changes
o Conduct regular data and file audits
o Support wider HR administration as required
Essential Experience
* Handling sensitive and confidential information
* Managing administrative processes or casework to deadlines
* Understanding of GDPR or data protection principles (or willingness to learn quickly)
* Exposure to systems such as Microsoft Purview or similar
Desirable Experience
* Previous HR administration experience
* Experience managing DSARs or similar data requests
* Familiarity with HR systems (e.g., Workday)
* Experience using Microsoft Purview (Content Search, eDiscovery, data export)
Skills & Behaviours
* Strong organisation and attention to detail
* Ability to analyse and extract data from systems
* Excellent communication and interpersonal skills
* Discreet and trustworthy with sensitive information
* Collaborative team player
* Professional and customer‑focused approach
* Adaptable in a fast‑paced environment
Why Join Us?
At Arriva, our people are at the heart of what we do. You’ll join a supportive and inclusive HR team where your contribution matters and your expertise will help shape a positive experience for colleagues across the business. We’re committed to developing our people and offer opportunities to grow your HR career within a large, complex and evolving organisation.
Closing date for applications is Sunday 7th 2026. Arriva Group reserves the right to close this vacancy early.
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