We are seeking an experienced Road & Air Freight Operator to manage import and export shipments while delivering a premium white glove customer service experience. Key Responsibilities: Handle end-to-end road and air freight shipments (import & export) Arrange collections, deliveries, and customs clearance Liaise with airlines, hauliers, overseas agents, and customers Prepare shipping documentation (AWBs, CMRs, invoices, etc.) Provide proactive updates and resolve shipment queries Ensure compliance with customs and company procedures Requirements: Minimum 2 years freight forwarding experience (road and/or air) Strong knowledge of UK import/export procedures Excellent customer service and communication skills Highly organised with strong attention to detail This is an excellent opportunity to join a professional team offering a competitive salary and stable MondayFriday 9.00-17.30pm