At CV-Library, we have a simple vision: to help the world to work and we are looking for exceptional and talented people to help us realise this vision in both UK and overseas markets.
We are in a period of accelerated growth, following a year of key strategic acquisitions and significant investment across all parts of the business from Tech and Data to People and HR, there's never been a more exciting time to join us or a better place to grow your career!
Benefits
Here at CV-Library, we value our employees and are committed to offering the best...
25 days holiday, plus bank holidays
Additional day off for your birthday
Holiday buy/sell scheme
Life Assurance - up to 3 times your annual salary
Medicash healthcare cashback plan - includes dental, physio, osteopathy, complementary and alternative therapies such as reflexology
Discounts as part of Medicash, gym memberships, shopping, entertainment etc.
Eyecare and flu vouchers
Employee Assistance Program and Mental Health First Aiders
Pension contribution up to 7%
Ongoing training and development - face to face training sessions available throughout the year
LinkedIn Learning - over 5,000 free courses to choose from
Long Service AwardsThe Role
Hours: Monday-Friday, 9:00-17:30
Location: Fleet
Working Pattern: Hybrid - 3 days a week on site
We are currently looking for a driven and enthusiastic Renewals Manager to join our growing sales team:
Responsibilities:
Managing and increasing sales by maintaining and developing customer accounts in the staffing agency market
Supporting, coaching and managing a team of Account Managers
Ensuring the team are renewing, growing and maximising accounts, utilising data effectively to support our proposal and account retention
Growing the team's and your own personal account base, through proactive and structured account reviews
Continually maximising profit through effective account management, finding new upsell opportunities, ensuring accounts are purchasing additional products
Attending client meetings both alone and with your team where required
Conduct 1-to-1s and team meetings as well as quarterly and annual reviews
Manage activity and productivity to ensure KPIs (Key Performance Indicators) are being reached
Ensure accurate forecasting of the renewals pipeline, reporting directly into the Head of department
Compile and present monthly, quarterly and annual reports What we're looking for
Strong team management experience
Proven track record in managing and directing a highly skilled, motivated, successful and results orientated account management team
Sales experience, with the ability to identify and maximise upsell opportunities
Strong negotiation skills with experience speaking to key decision makers
Ability to translate the needs of our customers into working procedures and sales opportunities
Ability to work calmly and effectively whilst working to various KPIs
Obtain and respond positively to feedback and take an active interest in personal development We are actively committed to promoting a fully diverse and inclusive workforce and we welcome applications for this role from all candidates who meet the key requirements.
Please do not hesitate to get in touch should you require any reasonable adjustments to assist with your application