Location: Tan House Lane, Widnes, WA8 0SL Contract: Permanent and Full-Time, 40 hpw Monday to Friday (no evenings, no weekends, no on-call)
A New Chapter: Join a Growing Leader
It is an incredibly exciting time to join our team. Two of the most respected names in water safety - Total Environmental Compliance (TEC) and HCS Water Treatment - have officially unified to become PTSG Water.
By combining our expertise, we have created something greater than the sum of its parts. With over 25,000 sites nationwide and a dedicated team of experts across every sector, we are reaching new markets and strengthening our position as a UK leader. This merger isn't just about scale; it's about bringing together decades of specialist knowledge to provide faster, deeper, and more innovative solutions for our clients. We are growing, and we want you to be part of this journey.
What You'll Be Doing Here:
This role is based in our Head Office in Widnes, you will be the key link between our customers and our field-based operations team. You'll be assisting the Contract Managers with proactively managing customer contracts, scheduling work on our system (simPro).
You will handle customer contact, like enquiries, complaints, and quotes, while keeping both customers and field engineers updated on schedule changes.
Who We're Looking For:
You'll need excellent communication skills and be able to build strong relationships with both clients and our team. It would be a great advantage if you have experience working with field-based teams, managing purchase orders, working with job sheets and producing reports and quotations.
What we offer:
This is a permanent and full-time role (40 hours/week, Monday to Friday), and you can truly switch off as there's no on-call or weekend work, plus the office is closed during Christmas
We are dedicated to your growth and development offering flexibility and a family-oriented culture with promotions from within. You'll also receive 25 days of holiday plus bank holidays and access to a Vivup employee benefits platform.
If you're ready for a role where your work is genuinely recognised and rewarded apply now
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