Job Description:
Supported Employment Team Leader (IPS)
Location: West Midlands (Sandwell, Dudley, Wolverhampton & Walsall)
Contract: Full-time, permanent
Reporting to: Service Manager
Community-based / Peripatetic
About the Role
We are seeking a Supported Employment Team Leader to provide strong, visible leadership to a team of Employment Specialists delivering IPS and Supported Employment services across the West Midlands.
This is a hands-on leadership role with clear accountability for team performance, service quality, employment outcomes, and fidelity to the IPS model. You will coach, mentor, and develop staff while ensuring services are fully embedded within local health, community, and employment systems.
You will play a key role in driving employer engagement, strengthening partnerships, and ensuring participants receive high-quality, person-centred employment support that leads to sustained paid work.
Key Responsibilities
Lead, manage, and develop a team of Supported Employment / IPS Employment Specialists
Provide day-to-day supervision, coaching, and field-based mentoring
Drive performance against KPIs, employment outcomes, and IPS fidelity standards
Ensure consistent, high-quality delivery across the team and contract area
Address underperformance through effective performance management
Embed Supported Employment services within local health, primary care, and community networks
Oversee employer engagement activity and support the team to secure sustainable job opportunities
Ensure safeguarding, data protection, and information governance standards are met
Spend the majority of working time in the community supporting staff and partners
What Were Looking For
Essential
Experience leading or supervising Supported Employment or IPS teams
Strong understanding of the IPS / Supported Employment model and evidence-based practice
Proven ability to manage performance, quality, and targets
Experience of coaching, mentoring, and developing staff
Strong partnership working skills across health, social care, and employment sectors
Excellent communication, organisation, and IT skills
Understanding of barriers to work, particularly relating to mental health
Desirable
Experience working with people with mental health needs or other disadvantaged groups
Employer engagement experience with positive employment outcomes
Mental Health First Aid qualification (or willingness to complete)
Formal IPS / Supported Employment training
Additional Information
Enhanced DBS check required
Community-based role with travel across the West Midlands
Occasional overnight stays may be required
TPBN1_UKTJ