A technology solutions partner in the UK is seeking a customer-focused 1st Line Support Analyst to join their Service Desk team. The successful candidate will be the first point of contact for IT support, ensuring users receive prompt assistance with technical issues. Responsibilities include diagnosing hardware/software problems, managing incidents, and delivering excellent customer service. Qualifications should ideally include experience in IT support and knowledge of Microsoft technologies. A competitive package and career development opportunities are offered.
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