As a Driver Trainee Installer, you will be supported through our 3‑month trainee programme to become a fully qualified John Lewis Customer Delivery Installer with a C1 driving licence. You will drive vehicles up to 7.5 tonnes. In addition to your contractual pay, any time worked between 18:00 and 22:00 will attract an Evening Premium of £2.50 per hour, and any time worked between 22:00 and 06:00 will attract a Night Premium of £3.50 per hour. This premium also applies to existing Partners enrolled onto Enhanced Hours Premium arrangements. Due to the nature of the role, you must be 18 years or older.
Key Responsibilities
* Complete our 3-month Customer Delivery Driver Trainee programme to become a fully qualified John Lewis Customer Delivery Installer by meeting the relevant criteria.
* Be an ambassador for the John Lewis brand with great customer service as your number one priority.
* Assist in loading your vehicle with the daily deliveries while collaborating with the warehouse team.
* Show respect and courtesy for the customers home and handle unexpected situations to find the best possible solution for your customers.
* Install products efficiently and quickly for our customers, demonstrating how they work once installed.
* Keep up to date with new products and technologies to perform your role at your best.
* Maintain a safe working environment.
* Important: This role involves heavy lifting; you will spend a lot of time delivering large items such as sofas, white goods, sports equipment, furniture, beds, and mattresses.
Essential skills/experience youll need
* UK B‑Category manual driving licence with no more than 6 points.
* Great verbal communication skills both over the phone and in person.
* Good understanding of technology and an interest in installation.
Desirable skills/experience you can bring
* Previous experience in installation and customer delivery driving.
To learn more about this role, please copy and paste this link into a new browser window: https://embed.wirewax.com/8060083
* Pay: £26,700.00 – £34,000.00 Annual
* Contract Type: Permanent
* Hours of Work: 41 hours per week over 4 days on a 5 week rota 06:00‑17:00
* Job Level: Partnership Level 10
* Closing Date: November 5, 2025
* Location: Cranbrook Way Customer Delivery Hub (John Lewis & Partners), 4 Cranbrook Way, Solihull, B90 4GT
Important: Some of our roles are subject to pre‑employment vetting, which may include DBS checks. If required, you will be informed during the recruitment process and encouraged to complete any vetting documents quickly to avoid delays. We recommend you apply as soon as possible as vacancies can close early if we see a high number of applicants.
J-18808-Ljbffr