To manage and control specific site installations, ensuring their completion in accordance with the customer's deadlines and to the required quality level.
Responsibilities
:
* To supervise and advise external Global installation teams (subcontractor and/or client nominated) ensuring that each installation is completed as per the customers' requirements and within the specified timescales.
* Monitor installation team to ensure proper conduct throughout.
* Provide guidance and advise installation team on best practice/method.
* Provide a demonstration if/when required.
* Conduct site surveys when requested.
* Visit specified locations to collate required data.
* Ensure data requirements are clear prior to survey.
* Provide clear information to relevant stakeholders immediately after survey.
* Liaise with the Design / Engineering team to outline any specification changes or upgrades to equipment.
* Propose amendments/revisions to design/engineering team to improve.
* Be hands on and assist the installation teams' if/when required.
* Recognise the need to become part of the installation team, leading by example to ensure completion time is achieved.
* Work alone to complete installations if/when required.
* Conduct one person installations and remedial work, as required.
* Complete remedial work tasks in a supervisory capacity, as part of a team or as a lone fitter.
* Be prepared to work various shifts, including weekend and night work to satisfy the client/business demands. This may occasionally include bank holidays.
* Most of our installations are conducted out of store closing hours which includes early morning (pre-opening) and night (after closing) shifts.
* Stay flexible and reliable whilst your schedule is ever changing, often with very little notice.
* Late requests are common and could include overseas travel and could also include weekend and/or night work, with the potential for overnight accommodation requirements.
* Be prepared to travel to different countries/regions.
* You must ensure your passport is valid at all times.
* Ensure clear communication with all stakeholders during and post installation to ensure updates are issued as/when necessary.
* Keep the team updated during the installation.
* Problem solve on site if/when required.
* Find solutions (where possible) if any problems arise during the installation.
* Problem solving is a critical part of installations if/when unforeseen/unexpected issues arise.
* Provide recommendations for real time and/or future installations.
* Ensure all department documentation is completed accurately and in accordance with company policy ensuring that all documentation is finished within the required time.
* PIRs (post installation reports) to be submitted/issued to the relevant stakeholders immediately upon completion of the installation and before leaving site.
* Provide clear information of snags, missing parts, damaged parts and/or any noteworthy points.
* Provide high resolution photos of before and after installation and/or any noteworthy points and/or any special requirements from Business stakeholders.
* Ensure thorough and full preparation is conducted in advance of any upcoming installations.
* Preparation to include pre installation meetings, collating relevant technical drawings, layouts, planograms.
* Preparation to include ensuring correct tools, hardware, equipment (such as step ladders for example) is arranged and available for the installation.
* Preparation to include travel arrangements and accommodation.
* Preparation to include asking the correct people the correct questions.
* Undertake any other duties as assigned by your Line Manager. This could include quality inspections and assembly work.
* You may be asked to conduct QC inspections at factory (various countries/regions) or at the Company's facility.
* You may be asked to assist our in-house assembly team with assembly of fixtures and/or prototypes.
Qualifications
:
* Knowledge/experience of the industry.
* Installation supervision/fitting experience.
* Man management.
* Strong and clear communication.
* Understanding of technical drawings.
* Understanding of deadline/timeline importance.