Building Services Account Manager
M&E / Facilities Management Account
Central London - Single Contract
Bonus
Pension Scheme
Our client is a well-established and growing property and real estate organization, managing high-profile commercial M&E and Facilities Management accounts across the UK and globally. Due to an internal restructure, they require an experienced and dynamic Account Manager / Director for a prestigious commercial client based in Central London. The role involves working Monday to Friday, delivering a 5-star service, including M&E maintenance, energy & sustainability, and soft services within a high-profile building. The team comprises approximately 25 staff, including supervisory, engineering, and contract support/facilities personnel, with direct liaising with the on-site client. The guideline salary is between £75,000 - £85,000, complemented by a bonus scheme, pension, and opportunities for training and career development in the commercial building services & facilities management sector.
Candidates should have at least five years of experience managing M&E or Total Facilities Management in a commercial environment, whether for a dedicated M&E service provider, managing agent, or similar. While technical expertise is not mandatory due to a strong engineering team on-site and centrally, experience in managing Landlord Services or M&E/Total FM clients is essential. Additional training such as Institute of Leadership Management (Level 3-5), IOSH Managing Safely, NEBOSH, MIBFM, etc., is desirable.
Key responsibilities include:
* Managing a team of approximately 25 staff
* Budget responsibility for around £2.5 million P&L
* Delivering planned and reactive M&E maintenance
* Engaging with multiple stakeholders
* Ensuring compliance through auditing
* Implementing energy & sustainability initiatives
* Reducing work in progress (WIP)
* Identifying opportunities for project works
* Succession planning
This organization is a market leader across various sectors, including corporate, banking, pharmaceutical, healthcare, and data centres. There are excellent opportunities for progression into Area/Regional Management roles and internal mobility across different accounts. This position suits an ambitious and determined Account Manager/Director looking to advance their career with a top industry leader.
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