Overview
We\'re looking for a Senior Account Manager to join our Flex, Tactical & Shared Service team, with primary responsibility for leading a large account. This is a high-impact role where you will partner closely with client stakeholders, drive execution excellence, and support wider CPM programmes. You will spend two days per week on-site at our client\'s Maidenhead office, playing a vital role in shaping retail execution strategies, JBPs, optimising ROI and ensuring exceptional delivery across key grocery retailers.
Responsibilities
* Lead the key client account and act as the senior point of contact for commercial and field delivery priorities.
* Influence retail strategy with insight-led recommendations, demonstrating ROI and improving performance across Sainsbury\'s, Tesco, Asda and Morrisons.
* Drive consistent operational excellence - own reporting, field briefings, budgets and quality assurance.
* Identify and close new business opportunities to grow CPM\'s revenue and impact.
* Develop and lead high-performing teams, including line management of other Managers, building capability and performance.
* Work collaboratively across CPM functions to deliver integrated, client-centric solutions.
Qualifications
* 2 years\'+ experience managing client accounts in the grocery channel
* Experience within field sales would be advantageous
* Experience working with client commercial teams (NAMs, Account Managers, Sales Controllers) and advising them on performance and execution improvements.
* Strong commercial acumen and the ability to translate data into action.
* Experience leading and developing teams, including people management responsibilities.
* Excellent communication, presentation and relationship-building skills.
* A proactive, resilient attitude with a drive to deliver results and grow client partnerships.
Benefits
* Salary: Competitive salary depending on experience
* Health & Wellbeing: Private healthcare (covers pre-existing conditions); option to add family and spouse at a subsidised cost; private dental and other plans at a subsidised cost
* Hybrid working: 3 days in the office
* Generous Holiday Package: 26 days plus bank holidays, extending by one day each year of service up to 31 days
* Work-Life Balance: Flexible holiday buy/sell options
* Pension Plan: Generous pension plan
* Corporate Social Responsibility: CSR initiatives with dedicated days for charitable activities
* Life Assurance: 4X life assurance
* Employee Assistance Programme: Mental health support with confidential counselling sessions
* Income protection: Comprehensive plan for illness or injury
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