Please note - This role is not eligible for sponsorship under current immigration rules.
Role is based at Brook Heys which is a patient facing site within Trafford working for the CMHT Central & South Trafford. You will be taking incoming calls and greeting service users attending clinics with the team for the CMHT. Logging daily referrals to the team, recording clinical meeting notes, arranging outpatient appointments for service users and creating letters. Working in a fast paced working environment within a multi-disciplinary Community Mental Health Team.
To provide admin support to the clinical team in relation to clinical correspondence, appointment booking and referral processing.
To provide an efficient and effective administrative service to the CMHT Central & South Trafford Team. Processing referrals, coordinating appointments for our service users and their carers where appropriate, typing of general correspondence, reports etc. minute taking on occasion at MDT, professional and Safeguarding meetings. Accurate recording of data quality information. To have a flexible approach in providing admin support to the multi-disciplinary teams working with the client group with mental health problems. There will be client and carer telephone contact therefore good communication skills are essential.
Greater Manchester Mental Health (GMMH) Foundation Trust employs over 7000 members of staff, who deliver services from more than 122 locations.
We provide inpatient and community-based mental health care for people living in Bolton, the city of Manchester, Salford, Trafford and the borough of Wigan, and a wide range of specialist mental health and substance misuse services across Greater Manchester, the north west of England and beyond.
Greater Manchester is one of the world's most innovative, original and exciting places to live and work. From the beauty of the surrounding countryside to the heart of the vibrant inner city with great shopping, entertainment and dining options.
Wherever you go you will experience a great northern welcome with people famed for their warmth, humour and generosity.
Our people enjoy their work, have opportunities to learn and develop their skills and are encouraged to generate new ideas that improve care for our service users.
Please see attached Job Description and Person Specification for full details of this role.
General admin duties to include referral processing, data inputting, telephone contact with service users, carers and other outside agencies as appropriate.