Join our award-winning contact centre and play a vital role in supporting people when they need it most.
Contract: Permanent
Find out exactly what skills, experience, and qualifications you will need to succeed in this role before applying below.
Hours: 37.5 per week
Salary: £25,528.04
Why Youll Love Working With Us
Financial Benefits
Blue Light Card discounts, up to 5% employer pension contribution, and long-service recognition.
Health & Wellbeing
Access to Doctor Line for GP phone consultations, a 24/7 Employee Assistance Programme, and support from trained Mental Health First Aiders.
WorkLife Balance
A paid day off for your birthday, consistent scheduling, and competitive family-friendly benefits.
Career Growth
Paid training, opportunities for accredited development, and clear pathways for progression.
The Role
This is not a cold-calling role. Youll be supporting clients during important and often emotional moments, ensuring every conversation is handled with empathy and care. Our team prides itself on creating a positive, supportive environment where your contribution genuinely matters.
Were looking for compassionate, confident communicators with a proactive approach and a genuine desire to help others. In return, youll join a collaborative team with strong support, ongoing development, and a workplace that values your impact.
Training & Working Pattern
Your journey begins 13^th July 2026 with 4 weeks of onsite training (MonFri, 8AM4PM).
After 5 months onsite, youll have the option to move into hybrid working. xsngvjr
Shifts run between 8AM and 8PM, with an alternate Sunday shift
Ready to join a contact centre that truly makes a difference?
Apply now and start your journey with us.