THE BAMFORD COLLECTION IS A GROUP?OF CONSCIOUSLY MINDED LIFESTYLE BRANDS COMMITTED TO NOURISHING?AND NURTURING PEOPLE AND PLANET.?
ABOUT THE ROLE
The Bell is a modern British inn set in the heart of the Cotswolds a place to eat, drink and sleep in a relaxed and welcoming setting. The Bell family is growing, and we are looking for a passionate and experienced Night Porter to join our team.
As a Night Porter, you are responsible for guest rooms and will ensure a high level of service is provided during the night shift, addressing guest queries in a professional and timely manner. Youll possess a never say no attitude and constantly strive to exceed expectations. You will actively monitor the safety and security of the sites, escalating any incidents if necessary.
SALARY:£12.38 per hour
HOURS: Part Time - 24 hours - weekend work included
RESPONSIBILITIES
* Ensure the security and safety of staff and guests during the night shift.
* Collaborate with the groups security teams to accurately and promptly relay essential information to all relevant parties.
* Act as the team and guest liaison across all business areas throughout the night shift, maintaining accurate records and supporting Duty Management as required.
* Uphold the service culture at all times and maintain clear communication with all relevant departments.
* Complete the Night Audit by verifying guest bills for accuracy and ensuring all guest checks are signed.
SKILLS AND REQUIREMENTS
* Excellent communication and interpersonal skills to interact professionally with guests and staff during night hours
* Ability to work independently, stay calm under pressure, and handle unexpected situations confidently
* Competence in basic administrative tasks, including using computer systems and completing reports accurately
* Strong attention to detail with a proactive approach to ensuring safety, security, and cleanliness throughout the night shift
PERKS & BENEFITS
* Discounts: We offer a range of discounts on our products, treatments, and dining
experiences from day 1.
* Volunteering Days: Employees are offered one paid day per year to volunteer with acharity of their choice.
* Private Medical: We offer subsidised private medical insurance through Bupa.
* Pension Scheme: Pay up to 9% of your salary into your pension each month; we
contribute up to 4.5%.
* Life Assurance: We offer life assurance cover, equivalent of up to a year of your annualsalary.
* Mental Health Support: Our Employee Assistance Programme provides 24-hour support,seven days a week.
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