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Technical & estimating support

Oldbury
£35,000 a year
Posted: 29 July
Offer description

Technical & Estimating Support Oldbury, Birmingham Up to £35,000 per annum We are looking for a proactive and detail-oriented person who can deliver accurate quotations, technical support, and drawing take-offs while supporting both the Profile team and our customers. This role offers a blend of technical, administrative, and customer-focused duties, including CRM updates, assisting with internal sales enquiries, and contributing to the smooth operation of a busy sales office. Key responsibilities: * Coordinate and manage customer enquiries: Providing updates, clarifying requirements, and ensuring expectations are met. * Prepare accurate quotation: Using the Lindab ERP system (Axapta) and collaborate with other departments to gather necessary technical and pricing information. * Respond to technical product queries: Offering expert advice, alternative solutions, and supporting technical training when needed. * Maintain accurate record: Using the CRM and quotation systems to ensure efficient administration and internal communication. Requirements: * Experience working with ERP systems: Preferably Axapta, for quoting and order management. * Strong technical knowledge: In construction or building products, with the ability to interpret and prepare technical drawings or plans. * Proven customer service and communication skills: Particularly in handling technical or sales-related enquiries. * Familiarity with CAD or BIM software and the ability to support customers in using technical resources. * Ability to work cross-functionally with sales, customer service, and technical teams in a fast-paced environment. Ideal Candidate: * Strong communicator: able to explain technical information clearly and build positive relationships with both customers and internal teams. * Problem-solver with a proactive mindset: Take initiative to find solutions, suggest alternatives, and support continuous improvement. * Detail-driven and well-organised: Able to manages time effectively, handles multiple tasks efficiently, and ensures accuracy in all aspects of work. The Package: * Salary of up to £35,000.00 * Bonus of up to 14% salary * 25-days annual leave, 8 days statutory Bank Holidays and a Christmas / New Years closure * Corporate workwear inc. PPE * Company Pension contribution matched at 4% * Part of the Mental Health Charter: Wellbeing app, Mental Health Champions, EAP program and discounts on counselling * Life Assurance * Annual flu jab * Online retail discounts & savings including; gym, holidays, hotels and family days out * Long Service Awards At Lindab, we're not just offering a job—we're inviting you to shape the future of indoor living. We're all about creating healthier spaces and a more sustainable planet. From energy-efficient ventilation to smart roofing solutions, you'll work with innovative products that make a real difference. Plus, you'll be part of a supportive team that values your growth and ideas. Ready to make an impact? Apply now! Closing date: 29th July Shortlist date – 30th July Interview date: TBC

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